Going to court to solve a problem can be expensive, stressful and time-consuming. But there are other ways of dealing with many types of complaint. This leaflet explains how they work and when you can use them.
You can download the PDF from the Community Legal Advice website using the link below:
Contents
Alternatives to court
Alternatives to court
- 01. Introduction
- 02. What alternatives are there to court?
- 03. Do I need a lawyer to use alternative dispute resolution?
- 04. How do I decide whether to use an alternative dispute resolution scheme?
- 05. How do alternative dispute resolution schemes work?
- 06. Mediation and conciliation
- 07. Arbitration
- 08. Expert determination
- 09. Early neutral evaluation
- 10. Grievance and complaints procedures
- 11. Litigation
- 12. Negotiation
- 13. Ombudsmen
- 14. Regulators
- 15. How much does alternative dispute resolution cost?
- 16. Dispute resolution services
- 17. Further Help
Essential Guides
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Alternatives to court

